FREQUENTLY ASKED QUESTIONS
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About American Merchant Center, Inc.
Do I need to change banks?
No. All processing is done through our member bank that works together with your bank.
How long does it take before I get my money?
Funds will be available to your bank within approximately 48 hours.
What type of customer support is available?
Once you establish a merchant account you will have access to an 800 customer support number staffed with well trained operators to assist you 24 hours a day 7 days a week ALL year long.
What type of terminal or software is best for my business?
Individual needs differ. Many different options are available and we design your selection based on what is pertinent to your particular business.
What type of terminal or software is best for my business?
Individual needs differ. Many different options are available and we design your selection based on what is pertinent to your particular business.
An example of your selection may be based on the following scenarios: You are a small business with not much counter space so you want something compact. We recommend a terminal, phone and electric printer all in one.
You do trade shows or open air markets. You want the lowest rate available but cannot card swipe because there are no phone lines. We suggest our Mobile units which includes a cellular phone, printer, terminal and carrying case. You advise us you already have a cellular phone and we show you how you can cut your costs in half by using your cellular with the terminal only.
You are a in-home, mail order or Internet customer. We suggest our software package. We recommend what suits your needs and desires. In all our packages address verificationis automatically included. We are dedicated in providing the lowest possible cost over our competition. We maintain a low-cost “backroom” to insure these savings are passed onto you. We offer short and long term leases, discounted prices for cash purchases and in some cases will work with you if you cannot qualify for a lease or cannot afford to pay cash today. Not many other companies offer the lowest price and a let’s work together – team attitude to get you up and running.
Our goal is to have you as our customer for a long period of time.